USER AGREEMENT
ON PERSONAL DATA PROCESSING
This User Agreement on Personal Data Processing (hereinafter referred to as the “Agreement”) defines the procedure for the collection, processing, storage, and protection of personal data of Users of the Cashers service (hereinafter referred to as the “Service”, the “Operator”), located at https://cashersgroup.io/
(including all subdomains of the website).
By using the Service website, submitting an exchange request, or otherwise interacting with the Service, the User confirms their consent to the terms of this Agreement.
1. General provisions
1.1. This Agreement is developed to ensure the rights and freedoms of Users when processing their personal data, as well as to comply with AML/KYC requirements and ensure transaction security.
1.2. The Service processes Users’ personal data exclusively to the extent necessary for providing services, fulfilling obligations, and complying with legal requirements.
1.3. Use of the Service is permitted only for persons who have reached the age of 18. The Service does not intentionally process personal data of minors.
2. Terms and definitions
2.1. Personal data — any information relating directly or indirectly to an identified or identifiable natural person (User).
2.2. User — an individual who uses the Service website and/or submits an exchange request.
2.3. Personal data processing — any action (operation) or set of actions performed with personal data, including collection, recording, storage, use, transfer, blocking, and destruction.
3. Personal data subject to processing
Within the scope of using the Service, the following personal data of the User may be processed:
3.1. Last name, first name, patronymic (if applicable);
3.2. Email address;
3.3. Phone number;
3.4. Contact details (Telegram and other messengers);
3.5. Payment details (bank cards, accounts, cryptocurrency addresses);
3.6. IP address, browser data, device data, and technical logs;
3.7. Documents, images, and other information provided as part of AML/KYC procedures;
3.8. Other information voluntarily provided by the User when contacting support or submitting a request.
4. Purposes of personal data processing
The User’s personal data is processed for the following purposes:
4.1. Creation, support, and execution of exchange requests;
4.2. Communication with the User, providing consultations and notifications;
4.3. Performing AML/KYC procedures and preventing fraudulent activities;
4.4. Ensuring transaction security and protecting the Service;
4.5. Complying with legal requirements and requests from authorized authorities;
4.6. Improving the quality of the Service and user experience.
5. Legal grounds for processing
5.1. Personal data processing is carried out on the basis of the User’s consent expressed when using the website and submitting a request.
5.2. In certain cases, data processing is carried out to fulfill obligations imposed on the Service by law, as well as to protect the legitimate interests of the Service.
6. Procedure for processing and storing personal data
6.1. Personal data processing is carried out using automated tools and/or without such tools.
6.2. Personal data is stored for the period necessary to achieve the purposes of processing, but not less than the periods required by AML/KYC regulations and applicable law.
6.3. The Service takes necessary organizational and technical measures to protect personal data from loss, unauthorized access, alteration, and disclosure.
7. Transfer of personal data to third parties
7.1. Users’ personal data may be transferred to third parties exclusively in the following cases:
– at the request of a court or authorized government authorities;
– at the request of banks, payment systems, and financial institutions as part of transaction checks;
– as part of AML/KYC checks using specialized services;
– with the User’s consent.
7.2. The transfer is carried out in the minimum volume necessary.
8. User rights
The User has the right to:
8.1. Receive information about the fact and purposes of processing their personal data;
8.2. Request clarification or updating of personal data;
8.3. Withdraw consent to personal data processing if this does not contradict AML/KYC requirements and applicable law;
8.4. Submit requests and inquiries regarding data processing via the contact details specified on the Service website.
9. Use of cookies
9.1. The Service website may use cookies and similar technologies to ensure proper website operation and analytics.
9.2. The User has the right to restrict the use of cookies in browser settings; however, this may limit website functionality.
10. Amendments to the Agreement
10.1. The Service has the right to amend this Agreement unilaterally.
10.2. The current version of the Agreement is always published on the Service website and comes into force upon publication.
11. Final provisions
11.1. This Agreement is valid indefinitely until replaced by a new version.
11.2. Use of the Service website constitutes the User’s full and unconditional acceptance of the terms of this Agreement.