1. Parties to the Agreement.
This Agreement constitutes a public offer and is concluded between an online service for the exchange of digital assets (cryptocurrencies), hereinafter referred to as the Service Provider, on the one hand, and an individual using the services of the Service Provider, hereinafter referred to as the Client, on the other hand.
By using the website and creating an exchange request, the Client confirms their full and unconditional acceptance of the terms of this Agreement.
2. List of terms.
2.1. Digital asset exchange — a service for exchanging cryptocurrencies and/or fiat funds provided by the Service Provider based on the Client’s request.
2.2. Client — a legally capable individual who has reached the age of 18 and accepts the terms of this Agreement.
2.3. Digital assets (cryptocurrency) — digital tokens and currencies based on blockchain technology (USDT, BTC, ETH, etc.).
2.4. Request — an electronic request submitted by the Client via the Service Provider’s website, containing exchange parameters and confirming acceptance of the terms of this Agreement.
3. Terms of the Agreement.
This Agreement shall be deemed concluded from the moment the Client creates a request on the Service Provider’s website.
All request parameters (time, date, exchange direction, amount, rate) are generated automatically.
The request is considered valid for the period established by the exchange conditions for the relevant direction.
If the request is not paid within the established period, the Service Provider has the right to cancel the request unilaterally without additional notice to the Client.
The Service Provider’s obligations under the request arise from the moment the Client’s funds are actually received.
4. Subject of the Agreement.
The Service Provider undertakes to provide the Client with services for the exchange of digital assets and/or monetary funds for a fee included in the exchange rate.
The Service Provider transfers funds to the details specified by the Client in the request or provides payment details via a service manager during the request processing.
5. Additional provisions.
5.1. If the received amount differs from the amount specified in the request, recalculation is carried out based on the actual amount received.
5.2. If it is impossible to fulfill the request due to the fault of the Service Provider, the Client has the right to request a refund.
5.3. If the request is not paid within the established period, it is considered cancelled. Funds received after the payment deadline are returned to the Client minus actual fees incurred.
5.4. The Service Provider is not responsible for delays caused by banks, payment systems, or blockchain networks.
5.5. If suspicious activity is detected, the request may be suspended until the circumstances are clarified.
5.6. The Client agrees that cryptocurrency transactions are irreversible.
5.7. The Client undertakes to comply with legal requirements and not to use the Service for illegal purposes.
5.8. The Service Provider is not responsible for errors made by the Client when specifying payment details.
6. Warranty period
The warranty period for a completed request is 24 hours from the moment the exchange is completed.
7. Force majeure.
The Parties are released from liability for failure to perform obligations in the event of force majeure circumstances.
8. Form of the Agreement.
This Agreement has the legal force of an electronic contract (public offer).
9. Restrictions.
The Service Provider has the right to refuse service to clients from jurisdictions where cryptocurrency operations are prohibited, as well as in cases where AML/KYC checks cannot be successfully completed.
10. Claims and disputes.
Claims are accepted in written form via the contact details specified on the website. The claim review period is up to 7 business days.
11. AML / KYC.
The Service Provider applies AML/KYC/KYT procedures and has the right to request documents confirming identity and source of funds.
If high-risk assets are identified, the transaction may be suspended and funds returned minus actual expenses incurred.
12. Refusal of obligations.
The Service Provider has the right to refuse service and cancel a request without providing reasons in the presence of risks, violations of the Agreement terms, or legal requirements.
13. Other rules.
13.1. The User undertakes to comply with all additional rules and conditions published on other pages of the Service Provider’s website.
These rules form an integral part of this Agreement and are binding.
13.2. Detailed terms for exchange operations are published on the page
“Exchange Rules”:
https://cashersgroup.io/en/884-2/
13.3. The procedure for processing and protecting Users’ personal data is published on the page
“Personal Data Processing Policy”:
https://cashersgroup.io/en/terms-personal-data/